Top Tips from ABVI-Goodwill of the Finger Lakes Presentation


ABVI-Goodwill-logo

Each month RochesterWorks! features a business in Monroe County that is noted for their dedication to recruiting and using RochesterWorks! services. During the month we spotlight their company on our website and give them an opportunity to share tips and information about their business with interested job seekers.

In August we invited The Association for the Blind and Visually Impaired (ABVI)-Goodwill of the Finger Lakes to be our Business of the Month. At their presentation a representative from the Human Resources team here in Rochester shared stories, insight, and tips with for job seekers interested in employment.

Keep reading to find out what we learned.

ABVI-Goodwill of the Finger Lakes empowers people with barriers to independence to be self-sufficient through unique job training and employment opportunities in retail stores, donation centers, state-of-the-art call center and a food service program. Headquartered here in Rochester ABVI-Goodwill of the Finger Lakes employs over 800 people in a 20-county territory.

You may know ABVI-Goodwill for its donated goods retail stores, but there is a lot more to learn. Let’s see how much you know about the organization. We can’t cover everything, but here is some of what we learned during the presentation in August.

Did you know?

  • They offer Career Training and Assistance for anyone who is visually impaired.
  • Representatives can act as a liaison for job seekers needing assistance in speaking with a company about visual impairment.
  • They serve 800-1200 meals a day through their Food Service program.
  • They operate a Low Vision Center to help people adapt to their visual impairment.
  • They have developed an e-commerce site to sell donated specialty and electronic goods.
  • They operate a 2/47 “2-1-1 Lifeline” for crisis/suicide intervention and information and referral services in 6 counties. Their operators also assist with Facebook’s program to help users anonymously contact the National Suicide Prevention Lifeline on behalf of at-risk users. Once notified an anonymous message is sent to the at-risk user offering assistance and encouraging them to call the Lifeline.

An Insider’s Tips for Job Seekers

  • Ban the Box Initiative
    • On our applications we have removed the question about criminal records to help those who have made mistakes in the past to move forward. Many people are unsure of what and when to disclose in these instances so we give them an opportunity to discuss this question in an interview instead of on an application.
  • Qualifications
    • If you don’t exactly meet the qualifications for a position, but can make a case as to why your experience measures up go ahead and apply! In some cases, for example, a Doctor of Optometry, we cannot adjust our qualifications. For others we’re willing to give you a chance!
  • Stand Out from the Competition
    • Know why you want to join our team. We look for people who have targeted our organization because you believe in what do we do. We are proud to work here and we want to know that you would fit in.
    • Apply with attitude. If you think, “I’ll never hear back from them,” it’s likely that you might be right. Be confident and prepared to move ahead in the process.
    • Be professional in every detail. Make sure that your email address, voice mail message, and ring back tone don’t give us a reason to stop moving you along in the process.
  • Working at ABVI-Goodwill
    • The atmosphere at work is welcoming, open, and encouraging every day. You can really see how the job you’re doing directly benefits our community.

How to Apply for Jobs at ABVI-Goodwill of the Finger Lakes

  1. Find current openings at http://www.goodwillfingerlakes.com/Careers and apply online.
  2. Carefully read the job description. Some positions have the requirement of being visually impaired, while others do not.
  3. Check back often, we are growing! We update our current openings every Monday.
    Please Note: If you are interested in our organization, but don’t see a specific posting online don’t submit a general application. We cannot process your application until it is attached to a specific opening.
  4. Remember that we are your advocate to the hiring manager. It is our job to make sure that you’re not only capable of doing the job, but are a good fit as well with the company and the team you would be joining. Have a clear understanding of yourself and your goals then clearly communicate your interest to us.

Volunteer with Us!

Think about how often you read your mail, drive your car, and shop at the grocery store. Now think about how hard those tasks would be if you were visually impaired. When you volunteer with ABVI-Goodwill you have the opportunity to invest in the lives of members of our community that aren’t able to do many of those tasks on their own. The opportunities to get involved are endless and every minute matters even if you only have one hour a year to help.
Opportunities include Drivers, Personal Readers, Personal Shoppers, Vision Services, Children’s Programs, and Special Events.
For more information contact the Volunteer Coordinator at volunteer@abvi-goodwill.com or call (585) 232-1111.

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How to Revamp Your Job Search Strategy

29407b3Gary
Workshop Participant

After two months and over one hundred applications Gary realized that his job search needed a change—a change that brought him to RochesterWorks! At first Gary thought RochesterWorks! was only available for those on unemployment, but he soon realized that it is available to help anyone that lives in Monroe County.

Taking the initiative to make a change made the difference in Gary’s successful job search landing him a new job as a Plating Manufacturing Engineer at the Eastman Kodak Company.

Gary learned a lot of lessons during his job search and wants to share them with you today to help you in your own job search.

Keep reading to learn from his experience and find out why it’s valuable to help others along the way!

Q: What was the biggest challenge you faced in being unemployed?
A: I started searching in late September after resigning from a previous job. Initially, using traditional methods, I did not have much luck. After over 100 applications with not a single bite, I learned that getting to the interview today is not what it used to be.

Q: What job search methods did you use?
A: I joined some networking groups and signed up at RochesterWorks to do several workshops.

Q: What tips do you have for job seekers to help increase their success and shorten their length of unemployment?
A: Do the workshops at RochesterWorks You might know most of how job searching works, but there’s always a nugget of information that might make all the difference or you’ll meet someone that can help you get your resume where it needs to be or your mind-set where that needs to be!
One of the biggest challenges in my job search was the lack of feedback and unless you immerse yourself into networking and the workshops at RochesterWorks the lack of feedback can be very demoralizing. You need to find a support group.

Q: How did RochesterWorks! help you in finding your new position?
A: RochesterWorks helped me to revise my resume and LinkedIn profiles and change my focus to utilize networking. The workshops taught me how to reorganize my job search, develop a marketing plan, enhance my resume and better leverage my network of friends and acquaintances.

Q: If you had to do it over again, what would you do differently in your job search?
A: If I had to start over I would have embarked on the process of RochesterWorks sooner. Listen to what you’re being asked to do and do it. I went through 2 1/2 months of job searching before I realized that what I was doing wasn’t working the way it had in the past.

Q: Do you have any other words of advice for job seekers?
A: Network not just for yourself, but also to help others. Realize that it’s not about you and be willing to give more than you take. I learned that the people who were selfless received help back and found work faster than those that went along with a ‘help me’ attitude.

Click Here For more information about RochesterWorks! and the programs available to you, then visit our Career Center! Our services are free and walk-in’s are welcome. You do not need to be unemployed to participate. You just need to be a RochesterWorks! member.

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How to Build Your Experience with Contract Work

carol_rochesterworkssuccess
Carol

5 Steps Graduate

Benefits and risks accompany every situation in life. Contract work is no exception. While it’s not the best for everyone it can give you an opportunity to expand your experience with no strings attached as you look for a full-time position in your industry.

For Carol, the decision to embrace contract work during her job search led to a long line of technical experience that helped her to land her new job as a Project Manager for eHealth Technologies.

Instead of looking at the time in between jobs as a waste of time Carol built relationships that over time led to meeting the right people at the right time to land her a job at one of her target companies.

Keep reading to learn from Carol’s experience and apply her tips to your own job search today!

Q: What was the biggest challenge you faced in being unemployed?
A: The wait was the hardest challenge in my job search. There are a lot of people unemployed and competing for the same jobs. With my history in contract work my full time job became finding a job. It isn’t the best method for everyone but it broadened my horizons, introduced me to new companies, and allowed for income.

Q: What job search methods did you use?
A: I looked for work using a variety of methods including internet postings, agencies, networking, Craigslist, career fairs, and professional organizations.
My first contact with eHealth Technologies was at the Digital Rochester Career Fair. I almost didn’t go, but I was meeting with a recruiter who was going to be there. I hadn’t seen the list of companies, but I knew some of the companies that were going to be there so I went.

Q: What tips do you have for job seekers to help increase their success and shorten their length of unemployment?
A: Attitude is everything. If you feel confident, it will come through. If you are nervous and desperate, that too will come through.
Ask good questions of the company. Remember this is a two way dialog between people. I often asked “If this were six months from now and I exceeded expectations. What would I have done?” This is an opportunity to learn more about their expectations.

Q: How did RochesterWorks! help you in finding your new position?
A: 5 Steps prepared me by having a much improved resume, a reference portfolio, and the ability to shine during the interview. When the opportunity arose to pull out a case study and distribute it to the interviewers, I seemed organized and felt like a cut above the rest.
Job Strategy Group reinforced what I knew and shed some light on some new things. I was exposed to new companies through presentations and attended workshops with guest speakers. I benefited most from one presentation by Beth Sears.

Q: If you had to do it over again, what would you do differently in your job search?
A: I would work smarter. I didn’t spend as much time on line looking and driving myself crazy. I spent more time networking with other people I knew, volunteering, and working with recruiters. I knew that I could spend 60+ hours a week on the computer or I could go out and meet people. Personal always works better than the online stuff.

Q: What led to your success?
A: Being diligent in my follow-up after discussions and interviews led to my success. I also feel that I made it clear that I wanted to work for the company and reiterated that in my thank you notes. I had a sense of humor throughout the interview and used it appropriately.

Q: Do you have any other words of advice for job seekers?
A: Act friendly because you never know when you might need the relationships that you are building.
Follow through—with email & thank you notes—in the right way. I also suggest that you bring a portfolio to the interview and show examples as you discuss them.
I remember Mike Chabilik saying that we are all in sales. It’s important to sell yourself in the right way so keep the WIFM (What’s in it for me?) mentality in mind.

Click Here For more information about RochesterWorks! and the programs available to you, then visit our Career Center! Our services are free and walk-in’s are welcome. You do not need to be unemployed to participate. You just need to be a RochesterWorks! member.

 

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Job Search Resources Everyone Should Know About

Job Search Resources Everyone Should Know AboutShelly
5 Steps Graduate

Timing is everything—especially when you’re looking for work. If you’ve lost your job you know all too well of the panic that sets in as you begin your job search. You need a job! In fact, you needed it yesterday.

After twenty-five years with her previous employer, Shelly realized that she had a lot to re-learn about the job search process. RochesterWorks became her resource center for the latest tips, tools, and strategies—something she says was crucial to her being able to land as the Senior Director of Human Resources & Talent Management at Jordan Health.

Shelly learned that timing is everything in a job search. Regardless of whether you’re enjoying your newfound “free time” or making the most of every minute to look for work, if you don’t manage time it will manage you.

Keep reading to learn from Shelly’s job search and find out why she says you need to make RochesterWorks! the first stop on your job search journey.

Shelly’s Interview

Q: What was the biggest challenge you faced in being unemployed?

I had been with my previous employer for almost 25 years which proved to be a job search enabler in terms of the level of progressive work experience I could offer a new employer, but a barrier in terms of being up to date on how to navigate the new world of job seeking.
Although I knew in my head that I would experience a grief cycle as a result of job loss, I did not allow myself time to process these emotions. I felt the pressure to jump in and start my job search and simultaneously get smart on the latest job search trends and tools.

Q: What job search methods did you use?

 

Q: What tips do you have for job seekers to help increase their success and shorten their length of unemployment?

  1. IMMEDIATELY connect personally with RochesterWorks!
  2. Take full advantage of the excellent resources provided by the knowledgeable and compassionate team at RochesterWorks!
  3. Learn how to conduct an effective job campaign and thrive in the new workplace through the 5 Steps to Rapid Employment course.
  4. Embrace the art of connecting with people (aka “networking” ).

 

Q: How did RochesterWorks! help you in finding your new position?
RochesterWorks! guided me through the important “front-end personal work” that MUST be addressed before developing a job campaign strategy and action plan. They provided me with the tools to plan and conduct an effective job campaign and offered programs that encouraged resource sharing among job seekers (Job Strategy Group). One of these tools included “contacts” within my target organizations to learn more about them before applying or taking my first interview.

Q: If you had to do it over again, what would you do differently in your job search?
I didn’t take the 5 Steps course until I had been out for work for 3 months. In hindsight, I would have taken it within the first month of unemployment.

Q: What led to your success?
I give glory to God for my success in finding re-employment. Nothing in this process was coincidental. I was led to the right people and the right resources at the right time. The end result is an employer who sees value in my skills and past experiences and we share the high potential for mutual success.

Q: Do you have any other words of advice for job seekers?
Literally “plan your work and work your plan” and make adjustments on the way if needed. It helped me to know that my calendar had meaningful goal-related activities each day.

During the nine months I was unemployed there were moments where I felt like the campaign process would never end. I learned that at those moments it was OK to take a breather and take some “self-care” time to re-charge. After all, job seeking is indeed a full-time job and full-time jobs require periods of rest to recharge physically and emotionally.

 

Click Here for more information about RochesterWorks! and the programs available to you, then visit our Career Center! Our services are free and walk-in’s are welcome. You do not need to be unemployed to participate. You just need to be a RochesterWorks! member.

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Top Tips from Xerox Presentation

Each month RochesterWorks! features a Monroe County employer that is noted for their dedication to recruiting and using RochesterWorks! services. During the month we spotlight their company on our website and give them an opportunity to share tips and information about their business with interested job seekers.

In July we invited Xerox to be our Business of the Month. At their presentation a representative from the Human Resources team here in Rochester shared stories, insight, and tips with for job seekers interested in employment.

Keep reading to find out what we learned.

Xerox is the world’s leading enterprise for business process and document management. Xerox technology, expertise, and services enable workplaces—from small businesses to global enterprises—to simplify the way work gets done so they operate more effectively.
Click here to learn more about why you should work for Xerox!

We are Hiring!
Xerox Services is currently hiring customer services support representatives for the call center in Webster, NY.

These positions are in located in the Business Process Outsourcing side of Xerox. This department has over 600 employees and we’re looking to hire an additional 300 more by the end of next quarter. Xerox is growing fast in this department and we hope that these tips will help you decide if you’d like to join our team!

Top Tips from a Recruiter’s Perspective

  1. Embrace Our Culture
    Our call centers have a fun, family-type atmosphere. When you become a customer service representative you’re joining the international family of Xerox as a whole though you work in Webster, NY. Our centers are diverse and fun with shifts ranging from 6:30am to 11:00pm Monday through Sunday.
  2. Get the Job
    • Communicate your skills to us throughout the application process. We’re looking for basic knowledge of technology, the ability to search out and find information on a computer, and strong communication and customer service skills.
    • Clearly communicate your customer service experience to us in your resume and in the interview.
    • If you have gaps in your employment make sure that you help us complete the picture. If you were home with a child or loved one, tell us. We recognize that life happens and we’re open to learning about how you developed yourself during those years.
    • Pay attention to detail. Many times this is what sets one candidate apart from the rest. Always check your grammar and spelling and follow through with the application process. It makes a difference.
  3. Grow with Us
    From day 1 of your 7-weeks of paid training you are a Xerox employee. The opportunities from there are endless. Though this position is an entry-level job, it is what you make it! In our organization the lessons taught by experiencing our company “from the ground up” are vital to your success.

How to Apply for Jobs at Xerox

  1. Apply online at www.jobsatxerox.com/webster or stop by our Recruiting Office at (800 Philips Road, Building 700, Webster, NY 14580)
  2. Take an Assessment
    The computerized assessment will last approximately 45mins and typically involved working with a headset, recording a call, and typing. If you have taken the assessment in the last 30 days and have passed we’d love to see you for an interview.
  3. Come in for an Interview
    Interviews are being held Monday through Friday (9:00am to 3:00pm) for anyone who has completed the online application and the assessment. If you have any questions call (585) 217-5214 or email us at recruiting.operations@xerox.com.

Do you want to learn more about other local business?
Click here to sign up for the next presentation today!

Do you want to participate as a “Business of the Month”?
Click here to learn more and contact our Business Services Team!

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How to Manage the Work-Life Balance of a Job Search

Work-Life Balance

Looking for a job is a full-time job. A few weeks ago we received an email from a job seeker who took this statement to heart. His feedback on the job search process gives an insider’s perspective on how to manage the “work-life balance” of looking for a job.

Keep reading to learn some of his tips to help you manage your own job search.


David’s Story

“Dear RochesterWorks:

In retrospection, there are definitely some things I would have done a bit differently after knowing what I know now. I am not expert, but I can recall one specific week where I was so busy with interviews and follow ups that I was lucky if I could get in a meal before 5pm. Because of the grueling 4 months of being unemployed that I endured searching for employment and because I know you work with a lot of job seekers, I would like to provide you with some feedback that I would provide to anyone looking for a job:

Phase 1 -Beginning:

1. Take as many classes at RochesterWorks! as possible and as soon as possible.
All of the classes were extremely helpful, but if I had to pick 2 that helped me the most, they would be Right Your Resume and Interviewing: Beyond the Basics. Job Search Management helped especially with the LinkedIn aspect. I also took Negotiating Your Job Offer and Catchy Cover Letters.

2. During this time I would look for jobs and apply, but don’t spend too much time applying for jobs until your resume is completed and has been reviewed by several people.

3. Get on LinkedIn and search for people you know.
Look for family, friends, and colleagues. I would even get out your high school year book and look for former classmates and teachers. Connect with every recruiter you meet or talk to. I took it one step further and connected even with recruiters who asked to connect with me that I did not know. Recruiters are paid to find good talent so this is a great way to try to get jobs to come to you.
I also had my job status set to “Actively Looking” because I was unemployed. I had quite a few people reach out to me asking what I was looking for. All of this will help because you can have conversations with people who are working for a company or doing something you are interested in. (Networking is EXTREMELY important, I had to know someone to get a job and from what I recall most jobs operate off some type of referral).

4. Perfect your resume.

 

Phase 2 –Kicking it up a notch:

1. Once your resume is perfected and you feel more comfortable with interviewing, get your resume to every single staffing agency you can find.
More and more companies seem to use staffing agencies. I found a lot of Temp-Perm positions. This is great for employers because they get to almost “Try it before you buy it” so to speak. I also found a few direct hire positions through staffing agencies.
Almost all of the interviews I had were because of staffing agencies marketing me to companies. Also, I think that staffing agencies sometimes have a greater understanding of the job market, they can sometimes even market you for positions in which you do not meet certain requirements. For example, one interview I had was for a position in which the job description very clearly mentioned that a bachelor’s degree was required – but I haven’t completed my associates yet.
I also want to include that I applied to the same position at the same company I was hired for when I saw opening a few months prior. I didn’t get an interview until I used the staffing agency.

2. In addition to the staffing agencies, apply to jobs directly.
My favorite sites were the
RochesterWorks! website, Indeed, and CareerBuilder.

3. (Optional) Post your resume on websites like Monster and Career Builder.
Because I did this, I was able to find out that the company I was hired for actually uses 3 different staffing agencies. All were temp to perm, but the salaries differed. You can imagine which one I went with.
The only thing I would warn about doing this is that there are a lot of strange places out there. Make sure you ask questions to anyone who calls you and beware of places that don’t review details (like pay) to you. In my opinion, recruiters should know the pay and some details of the position and when asked should not say things like “Well just come in and talk to the hiring manager”. One company even called me and then emailed me with a gmail account. I was also contacted by a lot of insurance related companies looking for entry level sales people. This is great if you’re interested in sales or insurance, but they don’t tell you that they expect you to actually pay for the training.

 

Phase 3 – Keeping up with everything:

1. Interviewing tips:
Ask questions, my 2 favorites are:

1)  “In the short amount of time we could get to know each other here today, is there anything that you feel sets me apart from the other candidates that you have already interviewed?”
2) “In the short amount of time we could get to know each other here today, is there any potential weaknesses or concerns you think you might see in me in comparison to the other candidates you have interviewed so far?”
Ask more questions:
Ask for a business card (And then send them a thank you email and a handwritten thank you card)
Ask when to follow up.

2. Keep applying to jobs while interviewing. You don’t have a job offer until you have a job offer.

3. In addition to your work search log, use a calendar like Outlook to keep track of when you have interviews and when you should be following up with employers.
I even used category colors in my outlook so I could easily differentiate what was a phone call I had to make and what was a meeting I needed to go to.

 Thank you so much for all the help you gave me. I really enjoyed meeting you. I hope you have a great summer and good luck!

 Thanks again,

Dave”

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Top Tips from Verizon Wireless Presentation

verizon

Each month RochesterWorks! features a Monroe County employer that is noted for their dedication to recruiting and using RochesterWorks! services. During the month we spotlight their company on our website and give them an opportunity to share tips and information about their business with interested job seekers at our Employer Presentation.

In June we invited Verizon Wireless to be our Employer of the Month. At their presentation representatives from the Human Resources team here in Rochester shared stories, insight, and tips with everyone who attended.

If you missed out on this great event, don’t worry! We’ve got you covered!

Keep reading to find out what we learned.

Top Tips for Your Job Search

  1. Experience is an Advantage
    Don’t negate any of your life experience. Whether it is an internship or volunteer work, experience is experience. Use it to your advantage. If you are transitioning to a new industry explain how it relates to telecommunications and customer service.
  2. Get an Insider’s Perspective
    Research every position you apply for. Get an insider’s perspective on the job and decide if it’s really something you can excel in. Schedule informational interviews, research a company’s website, or connect with someone you know that can help you learn more.
    If you’re interested in working at Verizon Wireless, check us out on social media. We share job previews to give you an idea of why we’re a great company to work for and what it’s like to work for us. Click here to see them now!
  3. Follow Up and Follow Through
    Unless otherwise stated, it’s okay to follow up on your job application after submitting it online. It demonstrates your sincere interest and can help to set you apart as long as you keep in mind that many jobs produce a large volume of applications.
    It’s also very important that you are available. Many times we are unable to contact an applicant due to an inactive phone number or invalid email. Check your voicemail often and reply promptly to invitation and request emails related to your application. It will help us to get you to an interview faster.


Learn about
Verizon Wireless
As the nation’s largest wireless carrier with more than 102 million customers, Verizon Wireless employs 1,300 in the Rochester area through its regional headquarters in Henrietta.

At Verizon Wireless, you will be able to take advantage of in-depth training, excellent benefits, flexible work hours, and work-based incentives. As a global company, the opportunities to learn and grow are endless.

Connecting people and places using state-of-the-art technology, Verizon Wireless is a company of the future. According to one of Verizon’s HR Representatives, “It’s nice to have a company that is ahead of the future. When you work in the future, you have jobs.”

Learn more about why you should work for Verizon Wireless!


How to Apply for Jobs at
Verizon Wireless:

  • Go to www.verizon.com/jobs to apply for open positions.
    Verizon Wireless is currently hiring for their next training class for Job #360200 starting in August. Visit the website to apply today!
  • Wait for an email invitation to begin the pre-screen process to arrive in 7-10 business days
  • Participate in a pre-screen interview over the phone
  • Schedule and take a computer-based assessment
    Make sure that you note the correct date and time for this test. It’s imperative to your application that you show up.
  • Participate in a follow up phone interview with Human Resource
    This interview is primarily job related. Think about your previous work and relate that to the position you are applying for.
  • Participate in an in-person interview with a supervisor
  • Wait for the final decision from the Human Resources Manager

Do you want to learn more about other local employers?
Click here to sign up for the next Employer Presentation today!

Do you want to participate as one of our “Employers of the Month”?
Click here to learn more and contact our Business Services Team!

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